Your dedicated Bank of St. Croix team is here to assist you with all of your banking needs and would like to thank you for your patience. Please use the following information for assistance:
- Online Banking - If you need assistance with account access and the ability to view accounts, please call 877-442-5949.
- Online viewing of transaction history - Online transaction history is now available. You can view your transaction history Online from April 25, 2017 to current. If you are in need of viewing transaction history prior to April 25, 2017, please visit one of the local banking centers or call 340-773-8500 or 844-379-9938.
- ACH/Direct Deposits - If you are experiencing issues with ACH/Direct Deposits, please call 877-442-5949.
- Statement History - If you are enrolled in eStatements and in need of viewing statement history prior to July 10, 2017, please visit one of the local banking centers or call 340-773-8500 or 844-379-9938.
Additional conversion information:
- You can continue to use your existing Bank of St. Croix checks. When reordering, please update the ABA routing number to 286371663.
- There will be no interruption to your existing direct deposits. When setting up a new direct deposit, please use the ABA routing number of 286371663.
- You will need to update any payments tied to your former Bank of St. Croix debit card. Make sure to update with the new card number, expiration date, and 3-digit security code on the back of the card.