Lost/Stolen Card | Bank of St. Croix

Quick Steps to Report a Lost or Stolen Card

We know that realizing your card is gone is a scary feeling. We want to turn that “oh no” moment into a “thank goodness” moment with our personal banking service. If your card is missing, please do not wait! You can report a lost or stolen debit card any time, day or night. Here is how to get help right away:

Call 1-800-280-8280 Immediately

During the Day: You’ll talk to one of our friendly local banking experts.
At Night or on Weekends: Our secure after-hours center is ready to take your call.
Visit Us: If you are nearby, stop by one of our local banking centers.

How to Keep Your Account Safe Today

While we help you get a new card, you can take these simple steps to stay secure:

Use Our Mobile App: This is the fastest way to lock your debit card. Just tap a button to “lock” it so no one else can spend your money.
Watch Your Money: Keep an eye on your online banking to look for any purchases you didn’t make.
Tell Us Anything Fishy: If you see a charge that looks wrong, call your local banking center right away.

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