Teller – St. Croix, VI

Department: Branch

Job Status: Non-exempt, Full-Time

Location: St. Croix

Reports To: Office Manager

Job Summary:

The Teller position is a key customer service role, the “face” of UFB. One who provides friendly and efficient services for many frontline bank functions: loan transactions, processing checking and savings accounts, money orders, cashing checks, managing teller drawers, ATM balancing, vaults, etc. You will also promote and educate customers on available products and services, answer incoming phone calls, and assist management as needed.

Essential Job Functions include, but are not limited to:

  • Comply with all policies, procedures, disclosure, regulations and consumer privacy requirements.
  • Answer customer questions and explain available services.
  • Process checking and savings deposits and/or withdraws.
  • Check cashing/Cashier checks/cash advances.
  • Cross-sell bank products and services.
  • Refer customers to the proper department for issues that cannot be resolved at the teller line.
  • Cash counting.
  • Processing loan payments.
  • Buy and sell currency from the vault as necessary.
  • Ensure teller station is properly supplied.
  • Balance drawer daily, including periodic batching of cashed checks.
  • Perform all duties in relation to the Bank Secrecy Act under the guidance of the BSA Officer.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. In accordance with the Americans with Disabilities Act, Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Skills and Abilities Required to Perform Essential Job Functions:

  • Strong customer service focus.
  • Excellent interpersonal and verbal communication skills.
  • Experience with Microsoft Office suite of products.
  • Possess a high degree of integrity when dealing with sensitive information.
  • Energetic team player.

Education, Experience and Qualifications:

  • ‪High School Diploma or GED equivalent required
  • ‪Previous cash handling experience required

Physical Requirements of Essential Job Functions:

The associate is frequently required to sit and/or stand, communicate, reach and manipulate objects, tools or controls that are typical in an office/bank environment. Lifting items weighting up to 10 pounds on a consistent basis. Manual dexterity and coordination are required over 80% of the work period while operating equipment such as computers, phones, calculators, etc.

Working Conditions:

  • Typical office environment.
  • Extended viewing of computer screens.
  • Occasional travel between locations.
  • Hours per week are usually 32-40.

The above statements are intended to describe the general nature and level of work performed by associates assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the associate classified as such. Duties and responsibilities may be added or changed as deemed appropriate by management at any time therefore, they could differ from those outlined above.

United Fidelity Bank is proud to be an Equal Opportunity/Affirmative Action employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.

Please note: UFB does not accept resumes from independent recruiters or external staffing agencies for any of our openings unless we have an agreement in place, signed by the VP of Human Resources.