Hurricane Disaster Information
The 2021 Hurricane season is underway, and the Bank of St. Croix would like to share some important tips to assist customers and the Virgin Islands community with their financial preparedness in the event of a major storm.
- It is recommended that you withdraw a reasonable amount of cash before the suspension of banking services once a storm watch or warning advisory has been issued. This will ensure that you can purchase basic goods and services as there could be limits on withdrawals following the resumption of banking services, interruptions to the availability of ATMs due to communication issues, or changes to banking hours in the immediate aftermath of any serious inclement weather.
- Once you can communicate via the internet, you will be able to access account information through our automated phone banking system at (844) 381-2265 and complete certain banking transactions through our Online Banking platform by utilizing a laptop, personal computer tablet, or mobile device. Mobile Deposit provides you with an option to deposit checks without making a trip to the banking center. You may also call United Fidelity Bank’s mainland banking center at (800)280-8280 for direct assistance.
- Lending clients who are impacted as a result of a storm will be offered various options based on their individual situations. The Bank of St. Croix may also make other disaster-related programs available.
- Electronic transactions including direct deposits or automatic payments will occur as scheduled even if the local banking offices are closed for regular business.
We will continue to share hours of operation, disaster contingency plans and other important updates at bankofstcroix.com, on our Facebook and Instagram pages, via announcements on the local radio stations, and with the office of the Lt. Governor.
Bank of St. Croix…We believe in the Power of Community!